Call Center Specialist
Live Connections · Navi Mumbai
Job description
About the role
We are seeking enthusiastic, customer‑focused individuals to join our call centre in Navi Mumbai. The role involves handling inbound and outbound customer queries across phone, email and chat, delivering timely assistance and ensuring a positive service experience.
Key responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Resolve issues efficiently while maintaining high service standards.
- Update customer records and escalate complex cases when required.
- Collaborate with internal teams to ensure smooth customer interactions.
- Maintain professionalism and empathy in all communications.
Required profile
- Graduate in any discipline.
- Freshers or up to 1 year of experience in customer service.
- Strong verbal and written communication skills.
- Ability to work in a fast‑paced environment.
Required skills
- Basic computer proficiency (MS Office, CRM tools).
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Published 1 month ago
Expires 6 days from now
45 views · 0 interested
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Live Connections
Navi Mumbai
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