Assistant Manager – Learning & Development

About the role

The hotel is seeking an Assistant Manager to lead its Learning & Development function. You will design, deliver and monitor training programmes that support the hotel’s strategic objectives and enhance employee performance.

Key responsibilities

• Assist in creating, implementing and facilitating the annual Hotel Training Plan and associated budget.
• Conduct yearly training needs analyses and collaborate with department heads to identify learning opportunities.
• Plan, deliver, and follow‑up on all training activities across the property.
• Build and maintain partnerships with industry associations, external training providers and academic institutions.
• Maintain accurate training records, participant data and an up‑to‑date training calendar.
• Develop a central library of learning resources (videos, books, magazines) for employee use.
• Support the onboarding and orientation process for new hires.
• Prepare and submit regular training reports to management.

Required profile

• Bachelor’s degree in Human Resources Management or Hotel Management.
• Minimum of 3 years of experience in training, facilitation or learning & development.
• Excellent command of written and spoken English.
• Strong interpersonal, leadership and negotiation abilities.

Required skills

• Proficiency in Microsoft Excel
• Proficiency in Microsoft Word
• Proficiency in Microsoft PowerPoint