Account Manager

About the role

WebEngage is looking for an Account Manager to own and grow a portfolio of existing enterprise customers. You will be responsible for retaining revenue, driving expansion, and acting as a trusted advisor to senior stakeholders.

Key responsibilities

• Maintain and expand relationships with CXO‑level contacts and founders.
• Achieve Net Revenue Retention (NRR) targets through upselling and cross‑selling WebEngage solutions.
• Analyze client usage data to uncover growth opportunities and recommend product enhancements.
• Educate customers on best practices, new features, and industry trends.
• Collaborate with internal teams to ensure successful onboarding and ongoing value delivery.

Required profile

• 4‑7 years of end‑to‑end sales experience in MarTech, AdTech, B2B SaaS or related B2B solutions.
• At least 2‑3 years of SaaS sales with annual closing targets of 5 crores INR (≈ 600 K USD) or higher.
• Bachelor’s degree in Engineering, Marketing, Business or a related field; MBA or Master’s preferred.
• Consistent track record of meeting or exceeding quotas.
• Strong communication, interpersonal and data‑driven decision‑making abilities.

Required skills

What we offer

• Transparent, inclusive culture with regular town‑hall meetings.
• Opportunities for professional growth, mentorship and access to cutting‑edge tools.
• Comprehensive medical insurance, mental‑health programs and work‑life balance initiatives.