Account Manager

About the role

The Account Manager will be responsible for onboarding and nurturing relationships with restaurant partners across a designated territory for Swiggy Dineout. You will drive growth of the Dine‑out business, ensuring partners achieve high Gross Merchandise Value (GMV) and optimal visibility on the platform.

Key responsibilities

• Onboard new restaurant accounts, explain platform requirements and coordinate with internal teams.
• Maintain regular contact with existing partners, verify Restaurant Display Page (RDP) content and image coverage.
• Create persuasive presentations on Dine‑out plans, promotions and growth opportunities.
• Execute growth initiatives such as offer alignment and marketing operations to meet launch timelines.
• Resolve transaction issues, including diner payout denials, to ensure seamless payments.
• Prepare and monitor growth plans for each account, gathering competitor insights.
• Analyse dashboard data, communicate key performance metrics and recommend actions to partners.
• Ensure partner investment in discounts, commissions and advertising matches or exceeds competition.

Required profile

• Strong relationship‑building and stakeholder management abilities.
• Analytical mindset with experience interpreting business performance data.
• Ability to develop and present growth strategies to partners.
• Proactive problem‑solver who can address operational issues quickly.
• Comfortable working from the office full‑time.

Required skills