Academic LMS Administrator

About the role

The Academic LMS Administrator will manage the technical configuration, administration, and daily reliability of Laneway College's Moodle Learning Management System. This role ensures the platform’s structure, access controls, integrations, and data integrity are maintained, allowing academic staff to focus on teaching and learning.

Key responsibilities

• Configure and maintain Moodle environments, including course shells, cohorts, enrolment rules, user roles, permissions, grading structures, and site-wide settings.
• Manage user accounts, access levels, and campus-wide permissions for trainers, assessors, students, and staff.
• Build and structure Moodle course shells ahead of each intake in collaboration with the Academic Resource Coordinator.
• Configure attendance, engagement, and progress‑tracking functions to meet CRICOS/ESOS monitoring obligations.
• Manage Moodle plugins, themes, and add‑ons, evaluating new requests from trainers.
• Integrate Moodle with student management systems such as aXcelerate and other platforms (e.g., PRISMS, assessment tools), monitoring data integrity and resolving sync issues.
• Maintain backup, archiving, and version‑control processes for LMS data and generate reports for academic and compliance purposes.
• Provide first‑line technical support, liaise with hosting providers, and produce documentation and training for staff.
• Support compliance reporting for ASQA, CRICOS, and National Code requirements.

Required profile

• Diploma or Bachelor’s degree in IT, Information Systems, Education Technology, or related field (or equivalent experience).
• 1–3 years of experience administering Moodle or a comparable LMS in an education or RTO/CRICOS environment.
• Working knowledge of student management systems such as aXcelerate and understanding of LMS/SMS integrations.
• Familiarity with VET/CRICOS compliance requirements related to student engagement and progress monitoring.
• Strong attention to detail and ability to manage competing requests from trainers, students, and compliance staff.

Required skills

• Moodle administration
• aXcelerate integration
• PRISMS platform knowledge
• Plugin management and configuration
• Data backup, archiving, and version control
• Technical troubleshooting and support