Training Manager – Financial Crime Screening

About the role

The Training Manager will lead the design, delivery, governance and continuous improvement of training programmes for Payments Screening, Customer Screening and Adverse Media operations, supporting teams across the UK and India.

Key responsibilities

• Design, deliver and continuously improve training programmes in line with best practice and regulatory requirements.
• Lead, coach and develop training professionals and subject‑matter experts to build capability and drive high performance.
• Establish and maintain effective training governance, assurance, accreditation and learning effectiveness frameworks.
• Partner with business leaders to identify capability gaps and implement targeted learning interventions.
• Monitor, analyse and report training outcomes, providing insights to improve learner performance and operational effectiveness.

Required profile

• Strong operational knowledge of Financial Crime, including sanctions screening, customer screening, adverse media, AML and politically exposed persons.
• Experience in risk management, governance, controls and regulatory expectations within financial services.
• Proven stakeholder management and influencing skills at all organisational levels.
• Demonstrated ability to lead change, transformation and capability‑building initiatives in a regulated environment.

Required skills

• Financial Crime Screening
• Anti‑Money Laundering (AML)
• Sanctions Screening
• Customer Screening
• Adverse Media analysis
• PEP identification