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Sr DevOps Engineer

Five9

New
Hybrid Senior 🇬🇧 English
Ansible Terraform AWS GCP Unix/Linux Shell scripting GitLab CI/CD Claude Code GitHub Copilot SIP RTP REST APIs

Job description

About the role

Five9 is seeking a Senior DevOps Engineer to join the Voice Application Services team. The role focuses on automation, testing support, and infrastructure management for cloud contact‑center software releases. It is a hybrid position requiring three days per week in the office.

Key responsibilities

  • Design, implement, and maintain infrastructure as code using Ansible and Terraform.
  • Build and manage scalable cloud infrastructure on AWS and GCP.
  • Develop and maintain CI/CD pipelines with GitLab CI/CD or similar tools.
  • Automate deployment, monitoring, and operational workflows across distributed systems.
  • Collaborate with Development, QA, and Operations teams to ensure seamless delivery and high reliability.
  • Monitor system performance, troubleshoot issues, and improve availability and scalability.
  • Create reusable automation modules and frameworks.
  • Identify inefficiencies and drive process improvements.
  • Work with REST APIs and integrate services across platforms.
  • Leverage AI‑assisted coding tools such as Claude Code or GitHub Copilot.
  • Support and manage voice infrastructure components, including SIP and RTP protocols.

Required profile

  • 5+ years of experience in DevOps, SRE, or infrastructure engineering, preferably in telecom, SaaS, or service‑provider environments.
  • Strong troubleshooting, debugging, and problem‑solving abilities.
  • Excellent written and verbal communication skills in English.
  • Ability to work effectively in distributed, cross‑functional teams.

Required skills

  • Ansible
  • Terraform
  • AWS
  • GCP
  • Unix/Linux command‑line administration
  • Shell scripting
  • CI/CD pipelines (GitLab CI/CD)
  • AI‑assisted development tools (Claude Code, GitHub Copilot)
  • SIP and RTP voice protocols
  • REST API integration

Questions fréquentes

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Source : ats:greenhouse

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Published 4 hours ago

Expires 1 month from now

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