Travel Consultant – Customer Service & Booking

About the role

We are looking for an enthusiastic Travel Consultant to join our dynamic team in Kochi. You will be the first point of contact for customers, helping them plan and book memorable trips across South India and beyond.

Key responsibilities

• Assist customers in selecting travel packages, accommodations, and transportation options.
• Process bookings, issue tickets, and manage reservations using the company’s systems.
• Provide accurate information on destinations, itineraries, and travel requirements.
• Handle customer inquiries, resolve issues, and ensure a high level of satisfaction.
• Maintain up‑to‑date records of bookings and follow up on post‑travel feedback.

Required profile

• Graduate in Travel and Tourism or a related field.
• Minimum 1 year of experience in travel, tourism, or customer service (freshers welcome).
• Strong communication skills and a passion for travel.
• Immediate joiners preferred.

Required skills

What we offer

• Performance‑based compensation.
• Opportunity to work with a leading travel company with 15 years of industry experience.
• Exposure to a wide range of travel products and a supportive team environment.