Transportation Specialist I – Relay Operations Centre

About the role

Join Amazon's Relay Operations Centre (ROC) in Bangalore as a Transportation Specialist I. You will be part of the central command that ensures seamless transportation execution across Amazon’s supply chain, supporting both inbound and outbound freight movements.

Key responsibilities

• Facilitate information flow between carriers, hubs, and warehouses to resolve issues that affect delivery timelines.
• Manage inbound operations, ensuring vendor pickups are on schedule and deliveries reach Amazon fulfillment centers as appointed.
• Oversee outbound operations, coordinating truck departures from Amazon sites to deliver customer orders on time.
• Handle appointment bookings, reschedules, in‑transit disruptions, and weather‑related impacts.
• Support load scheduling, cancellations, network capacity management, and equipment availability.

Required profile

• Strong problem‑solving mindset with the ability to act quickly under pressure.
• Excellent communication skills to interact with multiple internal and external stakeholders.
• Willingness to work rotational shifts to support 24/7 operations.

Required skills

• Multi‑mode support (voice and non‑voice) experience.
• Familiarity with transportation logistics processes.

What we offer

• Opportunities for career growth within Amazon’s global logistics network.
• Exposure to cutting‑edge supply chain technologies and data analysis.
• Competitive benefits and a collaborative work environment.