Territory Service Representative

About the role

We are seeking a Territory Service Representative to manage the end‑to‑end handling of shipments within an assigned geographic area. The role involves loading, scanning, delivering, and collecting parcels while ensuring accurate documentation and customer acknowledgment.

Key responsibilities

• Unload bags from vehicles and scan shipments according to the delivery route.
• Deliver parcels to the correct address, obtain customer acknowledgment, and update undelivered status when necessary.
• Hand over undelivered shipments and cash‑on‑delivery amounts to the supervisor on the same day.
• Perform timely pickups at customer locations respecting cut‑off times.
• Count shipments, obtain customer acknowledgment for serviceable items, and record counts.
• In‑scan shipments upon return to the office, enter data into the system, and manage onward connections.

Required profile

• Strong attention to detail for accurate scanning and data entry.
• Ability to handle cash‑on‑delivery transactions responsibly.
• Good communication skills for interacting with customers and supervisors.
• Physical stamina to load and unload parcels regularly.
• Reliability in meeting delivery and pickup schedules.

Required skills

What we offer

• Opportunity to work in a dynamic logistics environment.
• Hands‑on experience with shipment handling and tracking systems.