Telecaller / BPO Executive

About the role

We are looking for a motivated Telecaller/BPO Executive to join our growing team at TruelyMarry.com. You will be the first point of contact for potential and existing customers, helping them understand our services and supporting the sales process.

Key responsibilities

• Contact potential and existing customers to share details about our services.
• Qualify prospects and forward them to the field sales team when appropriate.
• Accurately update and maintain customer information in the database.
• Process customer orders with precision.
• Handle queries and grievances to protect the company’s reputation.
• Strive to meet sales targets and contribute to business growth.
• Maintain clear records of calls, sales, and valuable customer insights.

Required profile

• 0‑2 years of experience in telesales, customer service, or a related BPO role.
• Proven track record of meeting or exceeding sales quotas, preferably over the phone.
• Strong English communication and interpersonal skills.
• Ability to quickly learn and explain products or services to prospects.
• Good negotiation and problem‑solving abilities.

Required skills

• CRM software

What we offer

• Opportunity to grow within a dynamic, customer‑focused team.
• Chance to build trust and help people find happiness through our platform.