Team Lead Analyst - Client Virtualization

About the role

3M is seeking a seasoned professional to lead its global Client Virtualization capability. You will be responsible for delivering secure, reliable, and scalable virtual app, desktop, and cloud PC services while guiding a diverse team of employees and contractors.

Key responsibilities

• Lead and develop the global Client Virtualization team, setting priorities, managing workload, and coaching members.
• Own operational execution and continuous improvement for virtualization services, including quality, risk management, and process enhancements.
• Partner with IT leadership, vendors, infrastructure, security, and business stakeholders to resolve complex issues and translate technical topics into business impact.
• Improve reliability, security, compliance, cost efficiency, and user experience through incident, problem, change, and vulnerability management.

Required profile

• Bachelor’s degree or equivalent experience in IT, computer science, MIS, or related field.
• 10+ years of relevant IT experience, including virtualization, infrastructure, cloud services, or technical leadership.
• 6+ years supporting client virtualization or DaaS platforms such as Citrix, Windows 365, VMware Horizon, or Amazon Workspaces.
• 4–5 years leading technical teams and coordinating global operations.

Required skills

• Citrix
• Windows 365
• VMware Horizon
• Amazon Workspaces
• Microsoft 365
• Azure
• AWS
• Networking
• Storage
• Active Directory
• Virtualization
• Cloud platforms
• Identity and security
• Automation
• IT service management practices