SimPRO Virtual Assistant (AU Experience Preferred)

About the role

We are looking for an experienced Virtual Assistant who has hands‑on experience with SimPRO. The role is fully remote, supporting field service operations on a Philippine‑time day shift. You will act as the central hub for job management, scheduling, and documentation, ensuring smooth workflow across technicians, clients, and suppliers.

Key responsibilities

• Manage and update jobs within SimPRO, keeping records accurate and up‑to‑date.
• Schedule technicians, coordinate service appointments, and dispatch work orders.
• Create and maintain quotes, invoices, purchase orders, and related documentation.
• Maintain detailed job notes, customer information, and progress tracking.
• Communicate with clients, suppliers, and field staff to resolve issues and confirm details.
• Assist with reporting, data entry, and general operational administration.

Required profile

• Hands‑on experience using SimPRO in a field‑service environment.
• Strong administrative and organisational abilities.
• Excellent written and verbal communication skills.
• Ability to multitask, manage competing priorities and work independently.
• High attention to detail and accuracy.

Required skills

• SimPRO
• Xero (nice to have)
• ServiceM8 (nice to have)
• AroFlo (nice to have)
• Fergus (nice to have)
• Tradify (nice to have)

What we offer

• Permanent work‑from‑home position.
• Day shift aligned with Philippine time.
• Health Maintenance Organization (HMO) coverage after three months of regularisation.