Senior Program Process Manager – Project & Program Consultant

About the role

Arcadis is seeking a Senior Program Process Manager to join its Corporate Services Real Estate Solutions Centre of Excellence in Mumbai. You will be responsible for establishing and maintaining program process controls and document‑control systems that support global real‑estate initiatives.

Key responsibilities

• Develop, update and govern program documentation in line with COE standards.
• Conduct periodic quality audits of project files to ensure compliance, accuracy, completeness and traceability.
• Facilitate workshops and stakeholder discussions to gather inputs, validate content and align documentation across teams.
• Manage version control, naming conventions, secure archiving and retrieval of all program records.
• Support change‑management activities by communicating document updates and coordinating scope revisions.
• Serve as the central point of contact for documentation requests, maintaining logs of dependencies and ensuring consistent terminology and branding.

Required profile

• Bachelor’s degree in Architecture, Construction, Engineering, Project Management or a related discipline.
• 15+ years of experience supporting large‑scale programmes, preferably within real‑estate or construction environments.
• Strong organisational, time‑management and prioritisation abilities.
• Excellent written and verbal communication skills, with the capacity to translate complex technical information into clear documentation.

Required skills

• Document management and compliance practices (version control, secure archiving, retrieval).
• Familiarity with project processes and documentation standards.
• Stakeholder engagement and workshop facilitation.