Senior Process Associate

About the role

We are looking for a Senior Process Associate to lead quality assurance and process improvement initiatives within Bosch’s software development centre in Coimbatore. The role focuses on establishing robust quality standards, driving continuous improvement, and ensuring compliance with industry regulations.

Key responsibilities

• Develop and implement quality assurance policies, conduct inspections and audits, and analyse quality data to identify trends.
• Establish quality standards and benchmarks, collaborating with cross‑functional teams to refine them.
• Identify and lead process improvement projects using Six Sigma, Lean, or Total Quality Management methodologies.
• Maintain accurate documentation of inspections, audits, corrective actions, and prepare quality reports for management.
• Investigate non‑conformities, perform root‑cause analysis, and implement corrective actions.
• Gather and analyse customer feedback, working with service teams to resolve quality‑related issues.
• Perform risk assessments and develop mitigation strategies to minimise quality risks.

Required profile

• Non‑engineering graduate with strong analytical mindset.
• Experience in quality management, audits, and process improvement.
• Ability to work collaboratively across departments and communicate findings effectively.

Required skills

• Quality Management Systems (QMS) implementation.
• Statistical Process Control (SPC) – control charts, capability analysis.
• Root Cause Analysis (RCA) techniques such as fishbone diagrams and 5 Whys.
• Six Sigma, Lean, and Total Quality Management (TQM) methodologies.
• Document control and audit management.