SAP Sales & Procurement Analyst

About the role

Join Arm's Bengaluru office as an SAP Sales & Procurement Analyst, working a 16‑hour day, 5‑day week schedule with on‑call rotation. You will provide specialist end‑user support for SAP S/4 HANA Sales, Sourcing & Procurement and Logistics solutions, helping to design, develop, and maintain critical services.

Key responsibilities

• Deliver Level 2 and Level 3 support for SAP S/4 HANA Sales, Sourcing, Procurement and Logistics modules.
• Collaborate with business functions and multi‑functional IT teams to ensure system integrity and stability.
• Participate in dev‑ops activities, including design, development, project execution, and ongoing service maintenance.
• Manage incidents, requests, changes, and problems in line with ITIL processes.
• Support integration with SAP MM, SAP GTS and other enterprise applications.

Required profile

• B.Tech in Computer Science, Information Technology or a related field.
• Minimum 4 years of experience supporting SAP S/4 HANA in a large, global organization.
• Proven ability to work autonomously and stay current with industry developments.
• Hands‑on experience implementing, configuring, and customizing enterprise SaaS applications.

Required skills

• SAP S/4 HANA Sales & Sourcing & Procurement
• SAP MM and basic SAP GTS knowledge
• ITIL‑aligned Incident, Request, Change and Problem Management
• Experience with SAP Cloud Platform (CPI) and middleware integrations
• Advanced Variant Configuration (AVC) and Billing, Revenue & Entitlement Management (EMS)
• Familiarity with Salesforce and ServiceNow

What we offer

• Hybrid working model that balances face‑to‑face collaboration with flexibility.
• Accommodation support during the recruitment process.
• Culture that encourages a 10x mindset, continuous learning, and career growth.