Revenue Operations Training & Onboarding Manager

About the role

The Revenue Operations Training & Onboarding Manager designs, delivers and continuously improves onboarding, training, enablement and adoption programmes for the global Revenue organisation. This role ensures Sales, Account Management, Customer Success, Solutions Consulting and RevOps teams have the knowledge, skills, tools and process understanding needed to execute consistently and effectively.

Key responsibilities

• Own the end‑to‑end 30‑60‑90 day onboarding framework and role‑specific learning pathways for all global Revenue teams.
• Design and execute an annual training plan covering sales methodologies, product updates, commercial policies and pricing strategies.
• Drive user proficiency and data compliance across core commercial tools, including Salesforce, CPQ and forecasting platforms.
• Lead change‑management communication and training for major business transformations, process harmonisations and post‑merger integrations.
• Maintain the central Revenue knowledge base, ensuring playbooks, process guides and learning resources stay current.
• Partner with RevOps, Product and HR leadership to align training initiatives with commercial strategy.
• Equip regional managers with coaching tools and monitor training effectiveness using metrics such as time‑to‑productivity.

Required profile

• Strong background in Revenue or Sales Enablement, RevOps or Learning & Development within a global B2B or SaaS environment.
• Proven experience building blended learning paths (virtual, self‑service, instructor‑led) and structured onboarding programmes.
• Hands‑on experience driving adoption of commercial tech stacks, especially Salesforce and CPQ.
• Demonstrated ability to support complex change initiatives such as post‑merger integrations.
• Excellent facilitation, stakeholder management and analytical skills to measure training success.

Required skills

• Domain expertise in revenue operations and sales enablement.
• Program design for virtual, self‑service and instructor‑led learning.
• Tech and CRM adoption – Salesforce, CPQ, forecasting tools.
• Change‑management and stakeholder communication.
• Analytical mindset to track adoption metrics.