This job is no longer available
This job expired on 18/07/2026. It no longer accepts applications.
Resort Host – Europe (2‑month contract)
Saga plc. · Kapra
Job description
About the role
We are looking for enthusiastic Resort Hosts to join Saga’s European resort hotels for a two‑month contract (September‑October 2026). You will welcome guests, create memorable experiences and act as the friendly face of the brand throughout their stay.
Key responsibilities
- Deliver a world‑class holiday experience, providing personalised concierge service and on‑hand advice.
- Organise and run authentic local experience programmes, activities and games that showcase the destination’s culture.
- Ensure the guest programme follows the brochure and online promises.
- Conduct pre‑season and end‑of‑season checks, maintain guest areas and handle complaints efficiently.
- Welcome new arrivals, manage departures and coordinate airport meet‑and‑greet when required.
- Promote and achieve optional excursion sales targets.
- Maintain strong relationships with hotel staff to guarantee high service standards.
- Guide excursions and assist guests with any special requests.
Required profile
- Passion for travel and hospitality, with a genuine people‑oriented attitude.
- Excellent communication and customer‑service skills.
- Ability to work flexible hours, including daytime activity hosting.
- Eligibility to work in the EU (EU passport or right to work).
Required skills
- Fluent English (additional European languages a plus).
What we offer
- Competitive € remuneration.
- Full‑board accommodation for the contract duration.
- Opportunity to work in beautiful European resort locations.
- Experience with a leading specialist tour operator serving guests aged 50+.
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Saga plc.
Kapra