Receptionist & Telecaller (Front Office)

About the role

The JD Institute of Fashion Technology is looking for a friendly and organized professional to manage front‑office operations and handle inbound and outbound calls. The role supports students, parents, and prospective candidates, ensuring a smooth and welcoming experience at the institute.

Key responsibilities

• Greet visitors and manage the reception desk.
• Answer and place calls, providing accurate information to callers.
• Maintain and update student and enquiry records.
• Schedule appointments and follow up on leads regularly.
• Assist the admissions team with counselling calls and documentation.
• Ensure a professional and courteous interaction with students, parents, and visitors.

Required profile

• Excellent communication and interpersonal skills.
• Good spoken English; knowledge of Telugu or Hindi is an advantage.
• Customer‑service oriented with confidence in interacting with students and parents.
• Prior experience in reception, tele‑calling, or counselling.

Required skills

• Basic computer knowledge.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

What we offer

• Full‑time permanent position.
• Monday‑Saturday work schedule, 9:30 AM – 5:30 PM.
• Competitive CTC ranging from 15,000 to 20,000 INR per month.
• Opportunity to work in a creative educational environment.