Receptionist

About the role

The Receptionist will manage front‑office operations, providing a professional and welcoming experience for visitors, clients and employees. The role includes handling phone calls, visitor registration, mail distribution and supporting daily administrative tasks.

Key responsibilities

• Welcome visitors, clients, candidates and employees in a courteous manner.
• Manage the front desk and ensure smooth day‑to‑day operations.
• Handle incoming phone calls, direct them to appropriate departments and take accurate messages.
• Maintain visitor records and follow visitor‑management protocols.
• Coordinate meeting‑room bookings and assist in arranging meetings.
• Receive, sort and distribute mail, courier packages and official correspondence.
• Support administrative activities such as filing, documentation, data entry and record keeping.
• Assist with office‑supplies inventory and procurement requests.
• Provide basic information about the organization’s services and direct inquiries.
• Support HR and Administration teams with interview scheduling, onboarding and employee coordination.
• Ensure the reception and common areas are clean, organized and professional.

Required profile

• 10th or 12th pass from a recognized board; diploma or certification in Office Administration, Front Office Management or Customer Service is a plus.
• 1–2 years of experience in reception, front‑office administration or customer‑service roles; fresh candidates with strong communication skills may be considered.
• Professional attitude and ability to handle multiple responsibilities efficiently.

Required skills

• Basic proficiency in Microsoft Word, Excel and Outlook.
• Ability to maintain visitor logs, records and administrative documentation.
• Familiarity with office equipment such as printers, scanners, EPABX systems and photocopiers.
• Basic data‑entry and reporting skills.