Receptionist – Front Desk & Tele‑Sales

About the role

VK Tours is seeking a full‑time, on‑site Receptionist to be the first point of contact for visitors and callers at its Vijayawada East office. The role blends front‑desk duties with basic tele‑sales support, ensuring a welcoming environment for clients and smooth administrative operations.

Key responsibilities

• Greet visitors, answer and route phone calls, and respond to customer inquiries.
• Provide basic information about VK Tours’ services and assist with tour‑related questions.
• Manage the front‑desk area, schedule appointments, and maintain both digital and paper records.
• Perform routine clerical and administrative tasks, including filing and data entry.
• Coordinate with tour consultants to ensure clients receive timely assistance.
• Escalate issues promptly to relevant team members when necessary.

Required profile

• Strong customer‑facing and communication abilities.
• Experience with front‑desk or administrative duties, preferably in travel, hospitality, or related sectors.
• Professional phone etiquette and ability to handle multiple tasks in a busy environment.
• Basic computer literacy, comfortable using email and office applications.
• Fluency in English and local languages with a polite, clear communication style.

Required skills

• Microsoft Office (Word, Excel, Outlook)

What we offer

• Opportunity to work with a growing travel company.
• Dynamic, client‑focused work environment.
• Professional development in the tourism sector.