Quality Executive – Third-Party Manufacturing

About the role

The Quality Executive – Third-Party Manufacturing is responsible for monitoring and ensuring quality, food safety, and process compliance at outsourced manufacturing and packing facilities. The role requires regular field visits to multiple third‑party sites in Siliguri, working closely with partners to uphold Teabox quality standards and regulatory expectations.

Key responsibilities

• Conduct regular quality visits and inspections at outsourced manufacturing and packing facilities.
• Monitor production and packing activities against approved specifications, SOPs, and quality standards.
• Perform in‑process quality checks at raw material, semi‑finished, and finished‑goods stages.
• Identify, document, and report quality deviations and non‑conformities; ensure corrective actions are implemented.
• Verify raw material and packaging quality, COAs, segregation, labeling, and storage conditions.
• Monitor FIFO/FEFO implementation, batch traceability, and stock rotation.
• Assess GMP, GHP, personnel hygiene, sanitation, and housekeeping practices.
• Raise NCRs, participate in root‑cause analysis, and support CAPA development and verification.
• Assist with ISO 22000:2018 / FSSC 22000 compliance and support internal, customer, certification, and regulatory audits.
• Maintain accurate inspection reports, checklists, NCRs, and quality records; prepare daily and weekly quality reports.

Required profile

• Willingness to travel regularly within Siliguri.
• Field‑oriented mindset with ability to work independently at third‑party sites.

Required skills

• ISO 22000:2018 / FSSC 22000 knowledge.
• GMP and GHP compliance.
• CAPA management and root‑cause analysis.
• NCR documentation.
• FIFO/FEFO implementation and traceability.
• Food safety and hygiene standards.