Principal Specialist, Procurement (Services Contracts)

About the role

Randstad Enterprise's Global Services Procurement Center of Excellence is looking for a Principal Specialist, Procurement (Services Contracts / SOW Management) based in Hyderabad. The specialist supports the client's SOW business owners with sourcing, contracting, managing and remittance processing of services contracts, and leads RFPs and negotiations on their behalf. The role has a dual reporting line: organisationally into the Global Services Procurement Practice, and day-to-day into client operational leadership.

Key responsibilities

• Build partnering relationships with the client's SOW business owners and understand their historical and projected buying needs.
• Act as sourcing agent, mediator, negotiator and SOW author, supporting competitive bidding and aligning with the client's category and supplier strategies.
• Process procurement requisitions through a Vendor Management System (VMS) and related client-specific tools.
• Analyze costs, savings and efficiency data to improve operational processes.
• Evaluate SOW agreement terms for quality, conformity and compliance, escalating deviations for approval.
• Train suppliers and client SOW business owners on SOPs and keep them informed of procedural changes.
• Confirm that suppliers manage employee onboarding, relations and offboarding correctly.
• Provide and analyse standard program reports, including ad hoc requests.
• Maintain close contact with SOW business owners and support the client's financial goals and compliance with Randstad policies.

Required profile

• University or postgraduate degree, or equivalent professional and intellectual ability.
• Demonstrable procurement/commercial experience with a track record of customer satisfaction and growing responsibility.
• Ability to communicate verbally and in writing, negotiate pricing and delivery terms, and influence others at all levels.
• Affinity with HR, staffing and talent models.
• Willingness to work during a client-specified timezone.

Required skills

• Knowledge of purchasing, procurement and client negotiation best practices.
• Use of accounts payable, purchase order and vendor management systems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Digital fluency with Google or Microsoft platforms.