People Operations Coordinator, India

About the role

The People Operations Coordinator, India is a hands-on People Operations and workplace partner for BusPatrol's growing India organization. Reporting to the Director, People Operations, the role acts as an on-the-ground office manager and support resource, partnering with IT and People team members to ensure new hires have a smooth setup and onboarding experience. It covers office operations, employee lifecycle processes, new hire readiness, people data and documentation.

Key responsibilities

• Act as the main point of contact for day-to-day India office operations, employee needs, vendors and workplace questions, and support the setup, opening and running of the India office, including supplies, access, facilities and vendor follow-up.
• Help set up office processes, documentation, local resources, workplace norms and escalation paths, and support office events and employee gatherings.
• Manage new hire readiness from offer acceptance through the first weeks, coordinating equipment, accounts, system access and device delivery with People Ops, IT and hiring teams, and act as a local IT troubleshooting contact.
• Support India company policies, compliance documentation, audit preparation and retention practices, and maintain accurate people data, headcount and specialized reports.
• Support People programs, communications and self-service resources, draft employee-facing content, track questions and issues, and contribute to an AI-forward approach to documentation and process improvement.
• Maintain trackers and reports on onboarding readiness, office operations and employee support, and coordinate with India and U.S. teams, including flexibility for time-sensitive calls.

Required profile

• 4-6 years of experience in People Operations, HR Operations, workplace operations, office management, recruiting coordination or a related role.
• Experience supporting employees, office operations, onboarding or HR processes in a high-growth or multi-location environment.
• Familiarity with India workplace operations, local employment practices or regional vendor coordination is preferred.
• Bachelor's degree in Human Resources, Business Administration, Communications or a related field preferred, or equivalent education and experience.

Required skills

• Comfort with HRIS, ticketing systems, collaboration tools, spreadsheets and basic reporting.
• Strong written and verbal communication, discretion with confidential information, and ability to work independently while collaborating with global teams.