Office Operations Assistant

About the role

We are looking for a self‑driven, detail‑oriented Office Operations Assistant to join the Hub Management team at BCG’s Delhi office. You will be responsible for shaping the employee experience by planning and delivering office‑wide events and affiliation programmes for a community of over 2,000 staff.

Key responsibilities

• Own end‑to‑end planning and execution of large‑scale events, town halls, festivals, community programmes and affiliations.
• Develop event plans covering timelines, venue logistics, catering, vendor coordination and on‑site execution, while anticipating risks and resolving issues in real time.
• Manage event budgets, track spend and ensure delivery within financial parameters without compromising participant experience.
• Conduct post‑event reviews, capture feedback and key metrics, and apply learnings to improve future events.
• Maintain affiliation calendars, tracking tools and communication workflows to ensure consistent engagement.
• Assist in vendor management, including RFP processes, quotation analysis, service delivery oversight and invoice processing.
• Maintain trackers and dashboards for event metrics, participation rates and budget utilisation; prepare updates for senior stakeholders.
• Draft and coordinate event‑related communications to ensure timely, locally relevant messaging.

Required profile

• Self‑driven and detail‑oriented individual.
• Strong organisational ability to manage end‑to‑end logistics for large‑scale programmes.
• Interest in emerging trends in employee experience and workplace culture.
• Ability to engage effectively with employees, leadership and external vendors.
• Hands‑on attitude with ownership from day one.

Required skills