Key Account Manager

About the role

Swiggy is seeking a proactive Key Account Manager to lead restaurant partnerships across its extensive delivery network. You will be the primary point of contact for restaurants, driving onboarding, relationship management, and revenue growth.

Key responsibilities

• Sign contracts with new restaurant partners and address inquiries from existing clients.
• Generate and pursue sales leads, onboarding restaurants ranging from no‑star to 5‑star ratings.
• Maintain strong relationships with restaurant owners, providing market insights and tailored solutions.
• Manage sales administration, operational performance reporting, and process optimisation.
• Develop and execute business plans covering sales targets, revenue goals, and expense controls.
• Represent Swiggy in the field, acting as the first point of contact for potential clients.

Required profile

• Graduate with at least 3 years of experience in sales.
• Good understanding of e‑commerce activities and online marketing channels.
• Confident, go‑getter personality with strong communication skills.
• Team player comfortable working with diverse stakeholders.
• Analytical mindset with solid Excel proficiency.
• Leadership and influencing abilities to build networks and drive results.

Required skills

• Excel