Key Account Manager – E‑Commerce

About the role

The Key Account Manager – E‑Commerce will drive growth for Ferrero’s online business in India. You will set ambitious targets, build strategic plans, and manage relationships with e‑commerce partners to increase market share and launch exclusive products.

Key responsibilities

• Set and achieve growth targets for online sales across assigned accounts.
• Develop and execute comprehensive customer plans aligned with business objectives.
• Monitor product listings, forecast demand, and ensure timely order deliveries.
• Strengthen partnerships with e‑commerce platforms, improve content, and manage exclusive launches.
• Collaborate with internal and external stakeholders to drive category share.
• Track performance metrics, implement corrective actions, and report results.

Required profile

• MBA in Sales & Marketing or equivalent.
• 3–5 years total experience, with at least 1–2 years in e‑commerce or key account management.
• Background as a Category Manager on an e‑commerce platform or KAM for a manufacturing organization.
• Proven ability to analyze data, generate insights, and drive penetration.
• Entrepreneurial mindset with strong analytical and communication skills.

Required skills