JC Manager A

About the role

The JC Manager A will lead the Jio Centre to achieve sales and customer acquisition targets while ensuring efficient operations and compliance. This senior position requires a strategic mindset to optimise cost, productivity and overall centre performance.

Key responsibilities

• Drive sales and customer acquisition goals for the Jio Centre.
• Optimise cost structures and improve productivity across all functions.
• Oversee seamless day‑to‑day operations and administrative processes.
• Ensure compliance with statutory regulations and commercial controls.
• Obtain necessary permissions for project execution and coordinate with relevant authorities.
• Collaborate with channel partners to boost productivity and market reach.
• Develop and implement action plans for customer retention and feedback management.
• Coach, motivate and manage a multidisciplinary team to achieve performance targets.

Required profile

• Graduation degree in any discipline; Post‑graduation or MBA preferred.
• 10–14 years of relevant experience in telecom, sales or operations management.
• Proven track record of managing profit and loss responsibilities.

Required skills

• Project management expertise.
• Team leadership and management capabilities.
• Strong problem‑solving abilities.
• Influencing, negotiation and cross‑functional collaboration skills.