Guest Service Attendant

About the role

The Guest Service Attendant will ensure a high standard of cleanliness and hospitality for hotel guests. This position requires delivering consistent, courteous, and professional service in a fast‑paced hotel environment.

Key responsibilities

• Perform cleaning duties in assigned areas, maintaining hotel standards of hygiene and presentation.
• Provide courteous and efficient service to guests, responding to their needs promptly.
• Collaborate with other hotel staff to ensure smooth operations and guest satisfaction.
• Report any maintenance issues or safety hazards to the appropriate department.

Required profile

• Relevant diploma or professional certification in Hospitality or Tourism Management.
• Minimum of 2 years experience in hotel operations or housekeeping.
• Strong customer service, communication, and interpersonal abilities.

Required skills