This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Guest Service Associate - F&B Service
IHG Hotels & Resorts · Theog
Job description
About the role
As a Guest Service Associate in Food & Beverage, you will ensure every meal looks as good as it tastes while delivering a memorable experience for each guest. You will work closely with the kitchen and front‑of‑house teams to maintain high standards of service, safety, and cleanliness.
Key responsibilities
- Create visually appealing dishes that delight guests.
- Monitor and manage kitchen supplies and equipment, minimizing waste.
- Report any unsafe equipment, low stock, or safety incidents to supervisors.
- Follow all safety procedures and wear required protective gear.
- Maintain cleanliness and hygiene in line with local regulations.
- Assist with washing up and other kitchen duties as needed.
- Address guest queries and provide helpful advice.
- Wear the uniform proudly and adhere to dress standards.
- Support the team with ad‑hoc tasks during busy periods.
Required profile
- Ability to work in a fast‑paced hospitality environment.
- Strong attention to detail and commitment to safety and hygiene.
- Good communication skills for interacting with guests and team members.
- Willingness to follow procedures and take initiative when needed.
Required skills
- Familiarity with standard kitchen tools and equipment.
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IHG Hotels & Resorts
Theog