Governance & Control Quality Assurance Analyst

About the role

Barclays is hiring a Governance & Control Quality Assurance Analyst in Gurugram, India, within its Risk and Quantitative Analytics business area. The role sits in the Governance & Controls team, which completes defined quality assurance checks (post-processing completeness checks) across CDD and EDD-based financial crime prevention activities in the CIB Financial Crime Execution (FCE) team. It supports the Chief Risk Officer in the implementation and ongoing effectiveness of the bank's risk management framework.

Key responsibilities

• Complete allocated QA checks accurately and within agreed timescales, following documented methodologies and procedures.
• Identify and record errors, control observations and potential issues, escalating them to the appropriate colleague where required.
• Give clear feedback to support risk awareness and "Right First Time" performance across FCE.
• Help maintain and improve the quality assurance framework.
• Provide evidence and support for issues, reviews and audits as requested.
• Cover approximately 60% of QA work, including high-risk forums, FC exits, PEP checks and alerts, AML watchlist alerts, RAU risk assessments, BAR sampling, financial institutions QA, forum admin/secretariat QA, SARs and post office SARs, and all alerts and investigations.
• Communicate professionally with colleagues and stakeholders, and escalate complex or disputed matters.
• Manage risk and strengthen controls by following procedures, keeping accurate records and escalating concerns promptly.

Required profile

• Strong attention to detail and accuracy, especially when recording assurance outcomes.
• Well organised, able to plan and prioritise tasks to meet deadlines.
• Positive attitude, willingness to learn and readiness to take responsibility for own work.
• Able to work independently while collaborating with colleagues and seeking guidance.
• Experience supporting QA teams or completing quality checks is preferred.

Required skills

• Ability to apply documented policies and procedures consistently.
• Document management skills and confidence with standard Microsoft Office tools.
• Desirable: understanding of financial crime, corporate banking and client types, and working knowledge of Excel and PowerPoint.