Front Office Assistant – Reception & Administrative Support

About the role

The Front Office Assistant is the first point of contact for visitors and callers, ensuring a professional and welcoming environment. This role combines reception duties with basic administrative support to keep daily office operations running smoothly.

Key responsibilities

• Greet and direct visitors, manage the reception area, and maintain a courteous atmosphere.
• Answer incoming calls, route inquiries to appropriate departments, and handle mail and courier services.
• Maintain visitor logs, manage important documents, and support compliance with safety and security procedures.
• Assist with scheduling, calendar management, and basic office tasks as needed.

Required profile

• Strong organizational abilities with keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to stay calm under pressure and adapt to changing situations.
• Professional demeanor and a customer‑focused attitude.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience operating standard office phone systems.
• General computer literacy and comfort with office equipment.