Front Desk Staff (Hotel & Aviation)

About the role

We are looking for enthusiastic Front Desk Staff to join our reputable organization. The role involves managing the reception area, ensuring smooth visitor flow, and supporting security and administrative functions for both hotel and aviation clients.

Key responsibilities

• Open and close the centre on schedule.
• Greet clients, issue visitor passes, and notify hosts of arrivals.
• Monitor CCTV systems and operate security equipment.
• Control issuance of keys for offices and meeting rooms according to SOPs.
• Manage conference and meeting room bookings, set‑up, AV equipment, and catering requests.
• Handle help‑desk tickets, track progress, and record response times.
• Operate the switchboard, route calls, and assist with telephone enquiries.
• Receive, sort, and distribute incoming mail; manage outgoing mail and courier collections.
• Arrange taxi/minicab bookings for clients and visitors.

Required profile

• Freshers or candidates with 1‑2 years of experience in the hotel industry.
• Degree in Hotel Management or Aviation Management.
• Strong communication and interpersonal abilities.
• Male candidates preferred.

Required skills

What we offer

• Opportunity to work in a dynamic hospitality environment.
• Exposure to both hotel and aviation operations.