Front Desk Receptionist – Mumbai

About the role

We are looking for a professional Front Desk Receptionist to be the first point of contact for visitors and callers at our Mumbai office. The role combines customer service, administrative support, and basic office operations to ensure a smooth and welcoming environment.

Key responsibilities

• Greet visitors, maintain a tidy reception area, and manage visitor logs.
• Answer and direct phone calls, handle emails, and respond to client inquiries or complaints.
• Process courier services, perform filing, data entry, and coordinate with other departments.
• Schedule appointments for sales teams, keep client records up‑to‑date, and assist with site‑visit coordination.
• Manage petty cash, monitor office stationery supplies, and ensure compliance with safety protocols.

Required profile

• Previous experience in front office, reception, or customer service, preferably within real‑estate.
• Strong verbal and written communication skills in English and local languages.
• Professional appearance, polite demeanor, ability to multitask and stay organized.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Familiarity with standard office equipment.