Freelance Automation & Business Systems Specialist

About the role

We are seeking a Freelance Automation & Business Systems Specialist to help a growing training provider streamline its sales, marketing, administration, and customer engagement processes. The role focuses on designing cost‑effective, AI‑driven and low‑code automation solutions that boost productivity and reduce manual effort.

Key responsibilities

• Design, build and optimise business process automation across lead generation, sales outreach, CRM, email marketing, appointment scheduling and reporting.
• Create AI‑powered assistants and automation agents where appropriate.
• Develop and maintain workflow automations for document handling, administrative tasks and performance dashboards.
• Integrate multiple business applications and systems using APIs and low‑code/no‑code platforms.
• Identify affordable software tools that deliver the best value for each business need.

Required profile

• Proven track record of delivering business automation projects.
• Job Success Score of 90% or higher (or equivalent client feedback).
• Experience with CRM systems and email automation tools.
• Strong understanding of workflow design and system integrations.
• Ability to present technical solutions in clear, business‑focused language.
• Excellent written and spoken English communication skills.

Required skills

• AI technologies
• Low‑code/no‑code platforms
• APIs
• CRM systems
• Email automation
• Workflow design
• System integration

What we offer

• Freelance contract with the possibility of becoming a permanent position after a successful six‑month period.
• Remote work arrangement.
• Opportunity to work on diverse automation projects that directly impact business growth.