Food & Beverage Ambassador

About the role

The Food & Beverage Ambassador will be the first point of contact for guests in the hotel’s restaurants, lounges, and banquet areas. You will create a warm welcome, ensure seamless service, and uphold the luxury standards of Fairmont Udaipur Palace.

Key responsibilities

• Greet guests warmly and create a positive first impression.
• Present menus, explain items, daily specials, and make recommendations.
• Take accurate orders and coordinate with kitchen and bar staff for timely delivery.
• Maintain clean, organized dining areas and service stations.
• Monitor guest satisfaction, respond promptly to requests or concerns.
• Promote hotel restaurants, special promotions, and upsell food and beverage items.
• Handle guest billing accurately using POS systems.
• Assist with table setup and clearing before and after service.

Required profile

• Diploma or degree in Hotel Management, Hospitality Management, or Food & Beverage Service (preferred).
• 1–3 years of experience in restaurant, hotel, resort, or hospitality service; fresh graduates from recognized institutes may be considered.
• Strong communication, interpersonal, and customer‑service skills.
• Ability to work shifts, weekends, and holidays.
• Well‑groomed appearance and professional etiquette.

Required skills

• Basic understanding of POS systems and billing procedures.

What we offer

• Opportunity to join a prestigious pre‑opening team in a luxury heritage hotel.
• Professional development in a world‑class hospitality environment.