Field Service Technician – Vacuum Pump Service

About the role

As a Field Service Technician you will perform hands‑on service on vacuum pumps, ensuring repairs meet product specifications and contribute to VSS growth targets and customer satisfaction.

Key responsibilities

• Receive incoming pumps, record model, serial number, customer details and capture photographs.
• Disassemble, decontaminate, clean and inspect a variety of vacuum pumps.
• Repair or rebuild pumps according to SOPs and OEM specifications.
• Test equipment to meet quality‑control requirements and record test results.
• Maintain a safe, clean workshop and comply with EHS standards.
• Interpret technical diagrams and maintain workshop equipment to VSS standards.
• Achieve service efficiency target (FTTFR < 3%).

Required profile

• Diploma/ITI or equivalent.
• 3‑6 years of experience in dry pump service.
• Knowledge of vacuum pumps (preferred) and ability to read OEM manuals and drawings.
• Proficiency with hand and power tools and ability to operate pallet trucks.
• Full knowledge of hand tools and measuring devices.

Required skills

• Vacuum pump repair and rebuild.
• Use of hand tools, power tools and measuring devices.
• Interpretation of technical diagrams and OEM manuals.
• Pallet‑truck operation.
• Dry pump service procedures.

What we offer

• Culture of trust and accountability.
• Lifelong learning and career growth opportunities.
• Innovation driven by people.
• Comprehensive compensation, benefits and health‑well‑being programs.