Executive Secretary – Luxury Hotel

About the role

The Executive Secretary will provide high‑level administrative support to the General Manager of a five‑star hotel, ensuring smooth daily operations and seamless communication across departments.

Key responsibilities

• Manage the General Manager’s calendar, appointments, travel arrangements, and related logistics.
• Prepare correspondence, reports, presentations, meeting agendas, and minutes.
• Coordinate departmental and management meetings, tracking action items and follow‑ups.
• Handle confidential documents, contracts, and executive correspondence with discretion.
• Serve as the communication link between the Executive Office and hotel departments.
• Organise VIP visits, corporate meetings, and special events with meticulous attention to detail.
• Screen calls, emails, and visitors, directing inquiries appropriately.
• Maintain accurate records, filing systems, and office documentation.
• Manage office expenses, budgets, and vendor invoicing for supplies and services.
• Coordinate with HR on staffing matters, payroll processing, and administrative personnel issues.
• Prepare briefing materials, research summaries, and background information for executive meetings.
• Oversee office technology, equipment maintenance, and coordinate IT support as needed.

Required profile

• Bachelor’s degree in Business Administration, Hotel Management, Hospitality Management, Commerce or a related field.
• 3‑5 years of experience as an Executive Secretary or in a comparable executive support role.
• Excellent written and verbal communication skills in English; additional languages (Hindi, French, German) are a plus.
• Strong organisational and time‑management abilities with the capacity to handle multiple priorities.
• Demonstrated ability to maintain confidentiality and exercise discretion.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with hotel management software systems.
• Database management and scheduling software proficiency.

What we offer

• Inclusive work environment – Come As You Are.
• Purpose‑driven role with opportunities to grow, learn and enjoy.
• Access to Accor’s limitless career possibilities.