Executive Housekeeper

About the role

The Executive Housekeeper leads daily housekeeping and laundry operations at Marriott Suites Pune, ensuring guest rooms, public areas, and employee zones are clean, well‑maintained, and meet brand standards. This role balances operational excellence with budget control and guest satisfaction.

Key responsibilities

• Supervise and coordinate housekeeping shift activities, including room assignments, cleaning schedules, and inspections.
• Communicate room status to the Front Desk promptly and collaborate with Engineering for maintenance needs.
• Maintain inventory of cleaning supplies, linens, and uniforms, and assist with ordering.
• Manage departmental expenses, monitor budgets, and contribute to cost‑saving initiatives.
• Address guest complaints, promote exceptional service, and drive continuous improvement.
• Oversee staffing levels, conduct investigations of employee incidents, and ensure consistent application of policies and disciplinary procedures.

Required profile

• High school diploma or GED with at least 2 years of housekeeping experience, **or** a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or a related field (no experience required).
• Strong organizational abilities and a focus on quality and guest satisfaction.

Required skills