Executive Assistant to SVP, Immediacy & Services

About the role

Mastercard is seeking a highly organized Executive Assistant to support the Senior Vice President of Immediacy & Services and the broader Network Product organization in Pune. The role acts as a trusted partner, ensuring operational excellence and enabling leadership to focus on strategic priorities.

Key responsibilities

• Manage complex executive calendars, priorities, and scheduling across global time zones.
• Coordinate domestic and international travel, itineraries, and meeting logistics.
• Prepare executive briefings, agendas, presentations, and leadership materials.
• Support leadership meetings, business reviews, customer engagements, and town‑hall events.
• Serve as liaison between the executive office, leadership teams, and business partners, drafting and managing communications.
• Organize leadership meetings, off‑sites, workshops, and events for an 80‑plus member team, including agendas, notes, and action trackers.
• Maintain confidential information with discretion and support onboarding, access requests, and operational activities.
• Continuously improve processes using Microsoft 365 and Copilot.

Required profile

• Bachelor’s degree or equivalent experience.
• Proven experience supporting SVP‑level executives in a global organization.
• Strong organizational, project coordination, and stakeholder management abilities.
• Excellent written and verbal communication skills.
• High degree of professionalism, business acumen, discretion, and attention to detail.

Required skills

• Advanced proficiency in Microsoft Outlook, Teams, PowerPoint, Excel, and Word.
• Experience using Microsoft Copilot for productivity enhancements.