Door Host – Guest Relations & Brand Ambassador

About the role

As a Door‑Host at Black Lacquer, you will be the face of the venue, shaping its dynamic image and building a portfolio of high‑value guests. Working under the Director of Membership & Cultural Programming, you will collaborate with PR, communications, and restaurant head hostesses to ensure the venue’s atmosphere aligns with the brand’s DNA.

Key responsibilities

• Develop and nurture relationships with potential clients and loyal patrons.
• Promote a young, vibrant image of the restaurant on social media platforms.
• Maintain constant communication with head hostesses to preserve the venue’s momentum and ambience.
• Represent the company, manage high‑quality reservations, and be present in the restaurant during evening service.
• Supervise the premises, conduct preventive patrols, and detect potential risks.
• Communicate clearly with venue teams, stay calm in emergencies, and make sound decisions based on experience.

Required profile

• Thorough knowledge of the Ennismore group and its offerings.
• Understanding of the client portfolio and sales‑marketing techniques.
• Familiarity with table service and Ennismore service standards.
• Strong interpersonal and communication abilities.
• Proficiency with social‑media and digital tools.
• Excellent presentation, aesthetic sense, and discretion.

Required skills

What we offer

• Opportunity to work in a vibrant, iconic hospitality environment.
• Collaboration with cross‑functional teams across PR, communications, and membership.
• Exposure to high‑profile clientele and brand‑building initiatives.