Counter Sales Associate – Luxury Jewelry

About the role

The Counter Sales Associate works on‑site at Gems Paradise’s flagship store in Jaipur, welcoming customers and guiding them through the selection of high‑end jewellery. This full‑time position blends product expertise with premium customer service to drive sales and uphold the brand’s reputation for elegance.

Key responsibilities

• Greet and engage customers, understand their preferences and budget.
• Present jewellery pieces, explain design concepts and gemstone characteristics.
• Assist customers through the purchase process, including billing, documentation and inventory updates.
• Maintain clean, well‑organized counters and attractive product displays.
• Handle customer queries, resolve concerns and coordinate with sales and workshop teams.
• Contribute to achieving store sales targets while preserving brand standards.

Required profile

• Strong communication and customer‑service skills.
• Sales and sales‑management abilities to meet targets.
• Attention to detail and basic numeracy for accurate billing and inventory records.
• Integrity, reliability and a customer‑centric mindset in a luxury retail environment.
• Prior experience in jewellery, luxury retail or high‑end customer‑facing roles preferred.
• Minimum high school diploma; further education in business or retail is an advantage.
• Flexibility to work weekends and peak festive seasons as needed.