Community & Culture Manager

About the role

Broadway is seeking a Community & Culture Manager to lead community‑building, on‑ground activations, and event programming at its Ambience Mall location in Delhi. You will shape an inclusive venue culture, coordinate all onsite experiences, and drive offline marketing and local partnerships to grow engagement and community size.

Key responsibilities

• Build and nurture a local arts and audience community through regular programming, membership meetups, artist residencies, and neighbourhood outreach.
• Act as the public face of Broadway in Delhi, liaising with artists, colleges, cultural groups, neighbourhood associations, and local influencers.
• Develop venue culture guidelines and guest experience standards to ensure welcoming, inclusive programming.
• Curate, plan and execute recurring and one‑off events such as theatre, music, comedy, workshops, open‑mic and themed nights, handling concept, production planning, vendor/talent coordination, run‑of‑show, safety and compliance.
• Coordinate with front‑of‑house, backstage, technical and F&B teams for seamless delivery.
• Drive local awareness and walk‑ins through mall activations, flyers, posters, window displays, college outreach, local media partnerships and community outreach.
• Design in‑venue experiences, themed décor, signage and merchandising to create memorable visits.
• Build relationships with cultural organisations, schools, colleges, artist collectives, NGOs and community groups for co‑created programming and barter partnerships.
• Maintain event calendars, artist contracts, permits, risk assessments and vendor contacts; manage event budgets, petty cash and supplier coordination.
• Collect guest feedback, document learnings and maintain handover notes for recurring formats.

Required profile

• 2–5 years experience in community management, cultural programming, event management or offline/experiential marketing, preferably in live‑entertainment, F&B, theatre or cultural spaces.
• Proven track record of running offline activations and live events end‑to‑end.
• Deep familiarity with Delhi’s local arts, college and community landscape.

Required skills