Cargo Sales Manager (Bangalore)

About the role

Emirates is looking for a Cargo Sales Manager based in Bangalore to manage the sales strategy of its region and develop, promote and maintain Emirates SkyCargo business. The role aims to secure maximum market share, market penetration and optimal revenues, and to reach and surpass revenue, yield and tonnage targets within the assigned territory.

Key responsibilities

• Plan, develop and implement sales and operational strategies to improve SkyCargo's market and revenue position, and recommend sales policies, tariffs and marketing activities to Head Office.
• Directly manage station global and key accounts, negotiate tonnage and revenue contracts, propose improvements to revenues and act as a single point of contact by liaising with key contacts in Dubai and across the network.
• Identify and develop new and underserviced market segments and clients, including road/sea feeder, offline activities and over-border accounts.
• Manage sales efforts around seasonal variations, weaker routes and new destinations, and share sales leads with other parts of the network to maximise inbound traffic.
• Analyse the monthly sales plan (revenue, load, yield, product/route/customer segmentation, agent performance) against the FY Sales & Marketing plan, and monitor commercial risks such as under-collections and defaults.
• Plan, supervise and evaluate the sales team, including the customer sales visit plan, and liaise with local customer managers on service, retention and cost efficiency.
• Promote IT solutions to customers, including Sky Chain and e-freight.

Required profile

• Graduate with at least 8 years of experience in a cargo environment, including at least 5 years of field sales with an airline, freight forwarder or logistics provider.
• Thorough understanding of airline cargo sales, including pricing strategies.
• Proven ability to negotiate effectively at all levels.
• Completed formal training in sales and marketing techniques.
• Fluency in English and the language of the country of work is essential.
• Valid driving licence; extensive travel in the region is required.
• Right to live and work in India.

Required skills

• Advanced knowledge of Microsoft Word, PowerPoint and Excel.
• Ability to interpret and analyse data.