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This job expired on 01/08/2026. It no longer accepts applications.
Call Center Executive – ERP Support & Customer Handling
Olivo · Paiement
Job description
About the role
Olivo Technologies is seeking a motivated Call Center Executive to provide first‑line support for its ERP solutions. You will interact with clients via phone, address their ERP‑related queries, and ensure a smooth experience throughout the support process.
Key responsibilities
- Handle inbound and outbound calls from ERP users.
- Diagnose and resolve ERP‑related issues or route them to the appropriate internal team.
- Maintain accurate records of all customer interactions.
- Follow up with clients to confirm issue resolution and gauge satisfaction.
- Collaborate with technical and functional teams to expedite problem solving.
Required profile
- 1–3 years of experience in a call centre or customer support environment.
- Strong verbal communication skills in English and Malayalam.
- Ability to quickly learn and navigate ERP software.
- Professional attitude with a focus on customer satisfaction.
Required skills
- Basic computer proficiency.
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