Billing Specialist II – End-to-End Billing Operations

About the role

This role is responsible for end‑to‑end billing processes, including invoice creation and credit‑note cancellation, for one or more regions. The specialist will collaborate with internal and external stakeholders to ensure invoices are submitted accurately and on time.

Key responsibilities

• Collaborate with internal/external stakeholders to ensure timely and accurate invoice submission.
• Distribute invoices to clients via mail, email, and client portals.
• Respond to inquiries, escalating issues to the Team Lead for resolution.
• Participate in governance meetings with operations teams or clients.
• Perform transition activities such as process training and desktop‑procedure creation.
• Support audit‑related activities and contribute to process‑improvement initiatives.

Required profile

• Bachelor’s degree in finance, accounting, or a related business field.
• 4‑5 years of experience in Billing, Accounts Receivable, or Order‑to‑Cash.
• Excellent written and spoken English communication skills.
• Intermediate to advanced proficiency in Microsoft Office and Adobe applications.
• Advanced knowledge of accounting standards, internal controls, and ERP systems.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Adobe Acrobat
• Oracle ERP (or similar)
• SAP ERP (or similar)