Assistant Manager - HR Operations & Master Data Management

About the role

An experienced Assistant Manager is sought to manage employee master data across HR, payroll, timekeeping and benefits systems. The role keeps employee records accurate, processes employee lifecycle transactions, performs data reconciliations and ensures compliance with organizational policies, labor regulations and union agreements. It is a permanent position in the HR operations / shared services band, advertised for Chennai.

Key responsibilities

• Manage employee master data changes such as cost center, compensation and pay rate updates, union codes, office locations, supervisors, job titles and job numbers, and process job movements, promotions, demotions and transfers
• Handle new hire records, promotions, LOA returns, leave transactions, terminations, reactivations, status changes, Return of Equity transactions, subcontractor records and personal action requests
• Prepare and analyze reconciliation reports between ADX and WinTeam, and LISA and WinTeam; investigate discrepancies, make manual corrections and reconcile HR, payroll, timekeeping and benefits data
• Audit records, review anniversary bonuses, pay rates and job data, validate benefits-impacting changes and support internal audits and quality checks
• Update employee personal details, direct deposit and banking information, and process SIN updates securely
• Raise and track IT service tickets, coordinate with Payroll, Benefits, HR Business Partners and IT teams, and communicate resolution timelines to stakeholders

Required profile

• 7-10 years of experience in HR operations, payroll operations, master data management or order management
• Experience in a shared services or BPO environment supporting employee master data processes
• Bachelor's degree in Human Resources, Business Administration, Commerce or a related field preferred
• Detail-oriented, analytical, able to coordinate with multiple stakeholders and handle confidential data

Required skills

• HRIS, payroll and timekeeping systems such as ADX, WinTeam or LISA
• Data reconciliation, audit reporting and cross-system integration knowledge
• Knowledge of labor regulations, union agreements and HR compliance