Assistant Manager - F&B Service

About the role

The Assistant Manager – F&B Service supports daily restaurant operations, menu planning, and sanitation standards while ensuring high guest and employee satisfaction. Working under the Director of Restaurants or Restaurant Manager, this role is pivotal during peak meal periods and contributes to achieving budgeted goals.

Key responsibilities

• Assist in supervising restaurant shifts, handling opening and closing duties.
• Monitor employee performance, provide feedback, and address questions or concerns.
• Ensure all staff have necessary supplies, equipment, and uniforms.
• Communicate food quality and service issues to the Chef and Restaurant Manager.
• Maintain compliance with restaurant policies, alcohol service laws, and sanitation standards.
• Interact with guests to gather feedback, resolve complaints, and promote exceptional service.
• Support training initiatives and on‑the‑job coaching for team members.
• Help manage staffing levels to meet operational and financial objectives.

Required profile

• High school diploma or GED with at least 4 years of food‑and‑beverage experience, OR a 2‑year degree in Food Service Management, Hotel & Restaurant Management, Hospitality, Business Administration, or a related field with 2 years of relevant experience.
• Demonstrated ability to supervise staff, handle guest issues, and maintain service standards.
• Strong communication skills and a proactive approach to training and performance improvement.

Required skills