AI Enablement Analyst - Green Coffee Supply Chain

About the role

Volcafe, a green coffee trading company operating in over 20 countries and part of ED&F Man Commodities, is hiring an AI Enablement Analyst in Bangalore within its Supply Chain Global Business Services group. The role sits in the Coffee division and follows Bangalore business hours, aligned with global handoffs. It focuses on the end-to-end flow of green coffee, from origination and contract execution through shipment, logistics, inventory, quality, documentation, certification, invoicing and settlement, finding where technology and AI can streamline the process.

Key responsibilities

• Simplify and standardise workflows and documentation so they are reliable, hand off cleanly across time zones and can be reused across origins.
• Challenge recurring manual tasks, applying AI, automation and analytics to remove low-value effort so the team can focus on exceptions and judgement.
• Turn business needs into clear requirements, practical prototypes and reusable process improvements.
• Build lightweight tools for operational summaries, exception tracking and reporting that give global teams timely visibility.
• Keep financially sensitive outputs accurate and auditable, using AI for summaries and explanations rather than calculations.
• Train users, gather feedback and iterate workflows to drive adoption and measurable improvement.
• Provide global teams with daily recaps and operational alerts on what changed during Asia hours.
• Design AI-assisted workflows for operational Q&A, document review, exception triage and reporting, and use AI to summarise contracts, shipment updates, inventory movements and origin reports.
• Keep a person in the loop for anything touching trade, finance, logistics or external communications, and measure impact in terms of effort saved and cycle time.

Required profile

• 2-5 years of experience in commodities, trade operations, trade lifecycle support, logistics, business analysis, data analytics or related roles.
• Strong understanding of physical commodity workflows, ideally coffee, agricultural products or soft commodities.
• Working knowledge of contracts, shipments, inventory, pricing, quality, invoicing, settlements, exposure or P&L reporting.
• Ability to work directly with commercial and operational users in a fast-paced environment.
• Excellent communication skills and curiosity about AI, prompt engineering, workflow automation and modern data tools.

Required skills

• Analytical skills and comfort with operational data in Excel, SQL, Python, Power BI or similar tools.
• Preferred: experience with ETRM/CTRM systems, trade capture tools, logistics systems or in-house commercial platforms.
• Preferred: exposure to AI/LLMs, prompt engineering, RAG, agentic workflows or workflow automation tools.
• Preferred: experience documenting user stories, process maps, business requirements, test cases or operating procedures, and supporting geographically distributed teams.

The role offers long-term development potential in a fast-paced soft commodities environment, with competitive salary and benefits and career development opportunities.