Administrative Coordinator – Gymnastics Academy

About the role

Leap Gymnastics, a fast‑growing academy backed by JSW Sports, is looking for an Administrative Coordinator to join its Bandra, Mumbai centre. The role is pivotal in ensuring smooth booking, scheduling and client interaction for gymnastics classes, workshops and events.

Key responsibilities

• Receive and process booking enquiries via phone, email or in‑person, updating the booking system with new reservations, cancellations and changes.
• Maintain a master schedule for classes, coordinate with instructors, manage substitutions and resolve any scheduling conflicts.
• Act as the primary point of contact for clients, providing information on programmes, pricing and facilities while handling inquiries and feedback professionally.
• Perform general administrative duties such as data entry, filing, record keeping and preparation of contracts, waivers and registration forms.

Required profile

• Highly organized and detail‑oriented with strong multitasking abilities.
• Excellent verbal and written communication skills.
• Customer‑service mindset with a passion for supporting athletes and families.
• Ability to work collaboratively with instructors and other staff members.

Required skills

• Proficiency in data entry and record‑keeping tasks.
• Experience preparing and managing standard documents such as contracts and waivers.